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Deputy Director: Beneficiary Management

East London, South Africa

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Reference Number

DHS07/02/2025

Department

Human Settlements

Salary Package

R1,003,890.00 per annum – All-inclusive package (Level 12)


RESPONSIBILITIES

Main Responsibilities

  •   Facilitate and coordinate beneficiary management processes and approvals.
  •   Ensure approval of beneficiaries in line with annual performance plan and operational plan targets.
  •  Provide support to municipalities and regional offices via workshops and other initiatives to ensure credibility of the process.
  •  Engage continuously with ICT to ensure reliable regional network functionality for smooth capturing on HSS.
  •  Administer and facilitate individual subsidy approvals, ensuring required documentation is provided to avoid delays. 
  •  Participate in public hearings to address beneficiary administration issues and devise solutions. 
  •  Develop templates to capture issues raised during hearings and monitor progress. 
  •  Compile reports to serve as the basis for engagement between management and stakeholders. 
  •  Participate in door-to-door campaigns to support the beneficiary correct occupation initiative, ensuring alignment between HSS data and actual housing unit occupation. 
  •  Manage sub-directorate effectively, including coordination, compilation and submission of statutory and ad hoc reports. 
  •  Prepare strategic documents including annual performance plans, operational plans, and budgets. 
  •  Monitor directorate performance and prepare required reports. 
  •  Conclude work plan agreements with personnel and identify staff development needs. 
  •  Manage human resources, financial resources, and staff performance in line with PMDS.
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REQUIREMENTS

Minimum Qualifications

  •   National Senior Certificate.
  •   National Diploma (NQF level 6) or Bachelor’s Degree (NQF level 7) in:
           Public Administration 
           Human Settlements 
           Social Science 
           Public Management 
           Or equivalent qualification as recognised by SAQA.
  •  5 years’ experience in the field.
  •  3 years’ experience as an Assistant Director in the field. 
  •  Knowledge of monitoring and evaluation, government policies and prescripts, government programme of action, public service regulatory framework, information management, and performance management. 
  •  Human Settlements experience will be an added advantage. 
  •  Valid driver’s licence.
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